Last Updated: 10 November 2025
1. Introduction
Welcome to MOSAIC MENA MARKETING CO. LLC (“MOSAIC MENA”, “we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you interact with us, including through our website, social media platforms and marketing services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, job title, company details, and any information you provide when contacting us.
- Non-Personal Information: Browser type, device details, IP address, and website usage data via cookies and analytics tools.
- Client and Marketing Data: Business contact details, preferences, and campaign performance data.
3. How We Use Your Information
- Provide and improve our marketing and communication services
- Respond to inquiries and manage client relationships
- Send updates, newsletters, or marketing materials (with consent)
- Personalise and enhance user experience
- Meet legal and regulatory obligations
4. Legal Basis for Processing
Where required under applicable law (e.g., GDPR), we process your personal data based on:
- Your consent
- Contractual necessity
- Legal compliance
- Our legitimate business interests
5. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. While we take reasonable precautions, no online transmission or storage method is completely secure.
6. Sharing and Disclosure of Information
We do not sell or trade your personal information. We may share limited data only with:
- Trusted service providers (analytics, hosting, email delivery)
- Legal or regulatory authorities when required by law
- Business partners, with your consent
All partners and vendors are required to maintain confidentiality and data protection standards consistent with this policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies; however, some parts of our site may not function properly as a result.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us at hello@mosaicmena.com.
10. International Data Transfers
If your information is transferred outside your country (e.g., to cloud service providers), we ensure it is protected by appropriate safeguards consistent with applicable data protection laws.
11. Third-Party Links
Our website or communications may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
MOSAIC MENA MARKETING CO. LLCThe Exchange Tower, Business Bay, Dubai, UAE.